Surf Coast Physiotherapy and Pilates in Torquay

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PRIVACY CONSENT & FEE INFORMATION 

Our practice has a Privacy Policy on the collection, use, disclosure and security of information obtained from our patients. A copy of the policy is available upon request. 

We are committed to providing you with high quality, continuing care, including protection the confidentiality of your records. As part of this care and in compliance with the Privacy Legislation, we require you to agree to this privacy policy when you engage with our services. It is important that we gain your consent to collect and use personal information: 

• For use by all Physiotherapists in this group practice when consulting with you 
• For collating information within this practice to ascertain treatment effectiveness.
• For legal disclosures as required by a court of law. 
• For research purposes (de-identified, you are not able to be identified from information given) 
• For accreditation and Quality Assurance activities conducted by professionally trained non treating Physiotherapists 

In the process of ensuring quality treatment provision, information regarding your condition and treatment may be given and received by Doctors and other treatment providers. 

By booking and engaging with our services you agree to the following;

I am aware that I can access my personal treatment information on request. 

I have read the above information and understand the reasons for collecting information and the ways in which this information might be used. 

I give permission for Surf Coast Physiotherapy & Pilates to collect data relating to my treatment, providing my privacy is ensured 

FEE INFORMATION 

Payment is required on the day of consultation. Please provide 24 hours notice for cancellation or alteration of your appointment. This will enable us to offer the consultation time to patients on our waiting list. A non attendance or late cancellation may attract a fee. 

We endeavour to keep on time for our appointments - we appreciate you arriving on time in order for us to achieve this.